Privacy Policy

Last updated: 27 October 2026

This policy explains how Meghware Solutions LLP ("Meghware", "we", "us") collects and uses personal information through this website, www.meghware.com. Our TagWorks product website (tagworks.in) has its own privacy policy.

1. What we collect

Information you give us. When you use the contact form, we receive your name, email address, company name (optional) and your message. Submitting the form is entirely your choice.

Technical information. Like any website, our hosting provider receives standard technical data such as your IP address, browser type and the pages requested. Our spam-protection service (Cloudflare Turnstile) checks basic browser and device signals to confirm you are not an automated bot.

We do not use analytics, advertising or tracking tools on this website.

2. Why we use it

• To reply to your enquiry and discuss the project or services you asked about.
• To follow up on that enquiry, for example to send a proposal or quotation.
• To protect the website and the contact form against spam and abuse.

We do not use your information for unrelated marketing, and we never sell it.

3. Legal basis

Under India's Digital Personal Data Protection Act, 2023, we process the information you voluntarily provide for the purpose you provided it, namely responding to your enquiry. If you are in the European Union or the United Kingdom, we rely on our legitimate interest in responding to business enquiries and on taking steps at your request before entering into a contract.

4. Who we share it with

We do not share, rent or sell your personal information to anyone. We use the following service providers only to run this website, and they process data on our behalf:

• Amazon Web Services: website hosting and delivery of contact-form messages to our inbox (Mumbai region).
• Cloudflare: Turnstile bot protection on the contact form.
• Google Fonts: web fonts, which are loaded from Google's servers and therefore receive your IP address.

We may disclose information if required by law or by a valid order of a court or government authority.

5. Cookies

This website does not set cookies of its own and does not use tracking or advertising cookies. Cloudflare Turnstile may use strictly necessary technical data to tell people apart from bots. If we ever add analytics or other non-essential cookies, we will update this policy and ask for your consent first.

6. How long we keep it

We keep enquiry emails for up to 24 months after our last contact with you, then delete them. If you become a client, we keep the information for as long as our engagement lasts and afterwards for as long as tax, accounting or other laws require.

7. How we protect it

Form submissions are sent over encrypted connections (HTTPS) and stored in access-controlled email and cloud accounts. Only the people at Meghware who need to respond to your enquiry can see it.

8. Your rights

You can ask us to:

• tell you what personal information we hold about you;
• correct or update it;
• delete it, or stop contacting you;
• nominate another person to exercise these rights for you in the event of death or incapacity.

Email support@meghware.com and we will respond within 30 days. If you are in the EU or UK, you also have the right to object to processing, to data portability, and to complain to your local data-protection authority. In India, if you are not satisfied with our response, you may approach the Data Protection Board of India.

9. International visitors

We are based in India, and our service providers may process data in India or other countries. Where data leaves your country, we rely on these providers' standard contractual and security commitments.

10. Children

This website is meant for businesses and is not directed at anyone under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

12. Contact and grievance officer